Terms and conditions

Terms and Conditions

Last updated: 29/11/2025

1. Use of the Website

This website (flixygo.com) accessing or using this site, you agree to use it lawfully and not harm, disrupt, or misuse our services.

2. Orders and Payments

All purchases made through this website must be paid in full at the time of order. Prices and product details may change at any time without prior notice.

3. Refunds

At Flixygo, we strive to ensure customer satisfaction. This Refund Policy outlines the circumstances under which refunds are processed. Some products or services may be non‑refundable, especially digital products once accessed.

1.Eligibility for Refund

A refund may be requested under the following conditions:

• Product received is damaged

• Product is defective

• Wrong item delivered

• Missing items in the order

• Product not as described

• Order cancelled before shipment

Refunds are not applicable for:

•Products damaged after delivery due to customer misuse

• Digital products/downloads

•Perishable goods

2- Refund Timeframe

• Refunds are initiated within 5–7 business days after approval

The credited amount reflects in:

•Original payment method within 7–10 business days

3- Mode of Refund

Refunds will be processed via:

•UPI

•Credit/Debit Card

•Net Banking

•Original COD bank transfer (bank details required)

No cash refunds are provided

4. Limitation of Liability

As far as the law allows, Flixygo is not responsible for indirect or consequential loss or damage arising from the use of this website or our products and services.